At Party Gadgets Studio, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund policy to ensure your experience with us is smooth and hassle-free.

1. Eligibility for Returns

• Time Frame: You may return products within 30 days of receiving your order.
• Condition: Items must be returned in their original, unused condition with all original packaging, tags, and accessories. Items that are damaged, used, or missing parts for reasons not due to our error may not be eligible for a refund.

2. Non-Returnable Items

• Certain items are not eligible for returns, including:
  • Custom or personalized products
  • Gift cards
  • Final sale or clearance items
  • Perishable goods (e.g., food, flowers)
• Please check the product description for any specific return eligibility information.

3. Return Process

• Initiating a Return: To initiate a return, please contact our customer service team at [support@partygadgetsstudio.com] with your order number and the reason for your return. We will provide you with instructions on how to return your item(s).
• Return Shipping: You are responsible for paying the return shipping costs unless the return is due to an error on our part (e.g., wrong item sent, defective product). We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

4. Refunds

• Processing Time: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
• Partial Refunds: In some cases, only partial refunds may be granted, such as:
  • Items not in their original condition, damaged, or missing parts
  • Items returned more than 30 days after delivery
• Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if prepaid by us) may be deducted from your refund.

5. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [support@partygadgetsstudio.com]. We will guide you through the exchange process.

6. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately at [support@partygadgetsstudio.com] with photos of the damage or defect. We will arrange for a replacement or refund at no additional cost to you.

7. Late or Missing Refunds

• If you haven’t received a refund after the stated processing time, please first check with your bank or credit card company, as it may take some time before your refund is officially posted.
• If you’ve done this and still have not received your refund, please contact us at [support@partygadgetsstudio.com].

8. Contact Information

• If you have any questions about our Return and Refund Policy, please contact us at:
• Email: [support@partygadgetsstudio.com]
• Address: [Party Gadgets Studio, [Address], [City], [State], [ZIP Code]]

By purchasing from Party Gadgets Studio, you agree to this Return and Refund Policy. We reserve the right to update or modify this policy at any time, and any changes will be posted on this page.